WSIL -- We are digging deeper into the trail of disappointment one amusement ride company out of Indiana is causing.
News 3 reported on Thursday, Ava leaders were accusing Steel Horse Midway Attractions of ripping them off of their homecoming.
The company promised ten rides, games and a food truck, but organizers claim the rides were not ready for use on day one and those that were, broke down.
The owner of Steel Horse Midway Attractions told News 3 he plans to make things right with the folks in Ava.
The same company is set to be at the Williamson County Fair the first week in August.
Fair president, Rick Hearing, said since the incident in Ava, the company has assured them everything will be okay.
Another organizer of a festival reached out to News 3 about their complaints with the company.
Lisa Spaulding is a committee chairman of the Carlyle Street Fair in the Metro East.
She said they hired Steel Horse Midway Attractions for their festival on June 7 and 8, after their previous amusement ride company went out of business.
Steel Horse Midway Attractions was supposed to provide five rides, a food truck, games and bounce houses.
Spaulding said the company canceled one week before the event.
"We honestly thought that we were going to have to cancel the entire event," Spaulding said. "Without rides, you don't have an event, so we wholeheartedly believed that we would not be able to find somebody."
Spaulding said they paid Steel Horse Midway Attractions $2,000 when they signed the contract in Feb.
"It was gut wrenching, I was physically ill because we have vendors banking on this," Spaulding said. "We have street and alley departments and electric departments depending on this. So much goes into this event that we were physically ill."
The Carlyle Street Fair is giving the company 30 days to return the money before they take legal action.
Spaulding said that deadline is the first week in July.