MCLEANSBORO -- A years-long project in Hamilton County has finally wrapped up, except for some buy-in from residents. The county now has a fully operational 911 system.
Before the system, emergency calls got bounced to dispatchers around the area. Now, dispatchers have a local command center, cutting down response time.
But it's exactly that response time officials need residents' help with.
The Hamilton County Sheriff's Department shared an image on social media Thursday, showing a properly-labeled mailbox with an easy-to-see address.
When the county switched over to its new emergency system, addresses had to change for uniformity with new county-wide mapping.
Since the changeover, sheriff's deputies have found that some people haven't changed their mailboxes and homes to the new address.
The picture shows the best way to display your address to make sure emergency responders can find you.
It includes having the sign on your mailbox four to seven feet above grade, on the same side of the road as your home, and about five feet off the road.
It also calls for reflective numbers, at least three inches tall, visible from both directions.
If you'd like to buy a sign, the McLeansboro Firefighter Auxiliary will sell you one, and will even install it.
You can find forms to purchase them at the Hamilton County Sheriff's Department and McLeansboro City Hall.