Sunday, Mar 9, 2014
SCC Offers Customer Service Workshop
Date(s) & Time(s)::
March 6, 2013 at 8:30 AM until 3:30 PM
Location: Business & Industry Training Center at Shawnee Community College, 8364 Shawnee College Road, Ullin, IL
The Customer Service workshop will look at all types of customers, how we can serve them better, and improve ourselves in the process. Participants will be provided a strong skillset including in-person and over the phone techniques, dealing with difficult customers, and generating return business.Return to event list.
The fee for this workshop is $55.00, which includes materials and lunch. Register by February 27, 2013 - space is limited. Participants will receive 0.5 credit hour and may qualify for 6.5 Continuing Education/Professional Development Units. For more information or to register, call or email Gabriele Farner.
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